Connected.

SIR, CAN YOU UNPLUG THE CABLE AND PUT IT BACK? wire connected rightly, SO...YOU'VE RECONNECTED IT? yes it plug up. OKAY.

Powerage.

We had a powerage out, what to do? UH, NOTHING, THE POWER IS OUT. WE NEED TO WAIT UNTIL POWER IS RESTORED TO TROUBLESHOOT.

Off.

I don't see anything, I off the machine. WELL, YOU WON'T SEE ANYTHING IF THE DEVICE IS OFF SIR.

Where there's smoke...

Mgr - theres smoke coming out of my sandwhich case, should i call the fire dept? UH, YEAH, I WOULD UNPLUG IT IF YOU'RE SEEING SMOKE!

Translations.

1. enjoy for your day sir = HAVE A NICE DAY.
2. let's see work, yes or no? = SHOULD I ATTEMPT TO LOGIN NOW?
3. will know, working yes or no? = WILL YOU BE ABLE TO SEE MY SCREEN?

Uh, Hello!

DOES THE MACHINE SHOW THE DATE & TIME ON THE SCREEN? No, it shows that it's May 1st and 11:28am, UH...THAT'S THE DATE AND TIME MAM.

Offline.

Uh, outside at the registers it says that the computer is offline, AS IT SHOULD SIR, WE ARE IN THE PROCESS OF REBOOTING IT, oh...DOH!

Working or not?

You did a software update and now my store doesn't work!  YOUR STORE DOESN'T WORK?  Yeah my registers don't work at all.  WHAT DOES IT SHOW ON YOUR REGISTERS?  the registers are working!  YOU JUST SAID YOUR REGISTERS WERE NOT WORKING?  you broke my store!  (caller hung up).

Do you hear that?

UH, SIR, WHAT'S THAT BEEPING SOUND IN THE BACKGROUND? I don't hear any beeping...SIR, YOUR COMPUTER OR YOUR UPS IS BEEPING...I don't hear anything beeping, SIR, WHAT DO YOU SEE ON YOUR COMPUTER SCREEN RIGHT NOW, it says it can't detect the hard drive, OKAY, CAN YOU POWER IT OFF USING THE BUTTON, (as customer leans over to power off) oh, I hear the computer beeping, UH, YEAH, I KNOW.

You call me?

WE NEED TO CONFIGURE THE DEVICES, WHICH NUMBER IS THIS? no, no number, UH, OKAY...PRESS * * *, no, no, not working, SIR, PLEASE PRESS * * *, press what? UH, SIR, THERE'S AN OBVIOUS LANGUAGE BARRIER HERE, HAVE YOUR MANAGER CALL WHEN THEY GET IN, So you will call me back? UH, NO, HAVE YOUR MANAGER CALL US, so...you will call back in 30 minutes, UH, NO SIR, (SAID REAL LOUDLY, H-A-V-E YOUR MANAGER CALL IN), you call me back...(caller hung up eventually).

The monitor?

The computer has a blue screen saying the computer has been shut down to prevent damage...OKAY, I NEED YOU TO TURN OFF THE COMPUTER BY HOLDING THE BUTTON FOR 10 SECONDS, on the monitor? NO, THE COMPUTER TOWER. Press and hold it? UH, YES. okay. DOH!